This study aims to contribute to the improvement of the accessibility of mainstream ICT by providing useful information on costs and benefits of eAccessibility to the different stakeholders, including empirical evidence, analytically/theoretically elaborated instruments and data, and recommendations for improvement.
The general objective is twofold: to produce specific micro-level evidence and practical tools that support decision makers of firms and public sector organisations in their assessment of their investments in eAccessibility, and to generate aggregate figures and recommendations that provide policy makers with a view on the order of magnitude of potential benefits and costs for the economy and society as a whole, as well as the mechanisms to boost them.
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